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Privacy policy

In Brief:

Who we are/Who’s collecting your information

Socialbase is an International Group that offers app development, prototyping and consulting services, following the B2C and B2B model. We are committed to maintaining your trust by protecting personal data that you choose to share with us.

This privacy policy provides you with the details of how any personal data we collect from you or that you provide us will be used and processed. We only use Personal Data where we have a proper legal basis for doing so.

This Privacy Policy applies to all our Website (, all our landing pages, our blog and online services (Collectively, our ‘Website’), as well as our other services, offering, and other interactions (e.g. workshops, conferences, webinars, customers service inquiries, etc.) you may have with us (together with our ‘Website’, collectively referred to as our ‘Services’)

By using or accessing our Services, you acknowledge that you have read, understood, and agree to be bound to all the terms and conditions of this Privacy Policy.

SocialBase will always be transparent and never use your Personal Data other than instructed by you and described in this Privacy Policy.

SocialBase will maintain appropriate security measures to protect your Personal Data.

SocialBase will assist you with requests that you might have regarding your Personal Data in order to assure that you have full control over your Personal Data.

You should not use our Website if you are not comfortable with what is stated below, and your continued use of Website constitutes consent to the Policy and the use and sharing of your information as provided herein.

If you do not agree to this Privacy Policy, please exit and do not access or use this Website.


In this privacy policy, the following definitions are used:

Personal Data– collectively any information on private individuals and their personal characteristics or circumstances, which are identifiable to them or their family or household members. This information may include names, email addresses, telephone numbers, billing information, and other information incidental to the services and their provisioning.

SocialBase, we or us– SocialBase App.

The user or you– refers to a private or corporate user or any other data subjects who buy, register for use, or use our services and who may have submitted personally identifiable information to us. This information may have been submitted through the use of our services (including web solutions), websites, telephone, e-mail, registration forms, or other similar channels.

Website– the website that you are currently using,, and any subdomains, landing pages of this site, sub-site and browser-based service portals unless expressly excluded by their own terms and conditions.

Services– any services or products that are manufactured or distributed by SocialBase, including software, web solutions, tools, and related support services.

In this privacy policy, unless the context requires a different interpretation:

Controlling use of your Personal Data

Wherever you are required to submit Personal Data, you will be given options to restrict our use of that Data. This may include the following:

The scope of this Privacy policy/What Personal Data do we collect?

SocialBase collects Personal Data about you in a number of ways.

You give us Personal Data directly and voluntarily:

This includes Personal Data that you may provide through the Services or otherwise communicate with us includes:

Information automatically collected

We automatically log information about you and your computer or mobile device when you access our Site. For example, we may log your computer or mobile device operating system name and version, manufacturer and model, browser type, browser language, screen resolution, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site. We collect this information about you using cookies. Please refer to the Cookies and Similar Technologies section below for more details.

Changes to your personal information

It is important that the personal information we hold about you is accurate and current. Please let us know if your personal information changes during your relationship with us by updating your registration profile or emailing us.

Cookies and Similar Technologies

What are cookies and how do we use them

We may collect information using “cookies.” Cookies are small data files stored on the hard drive of your computer or mobile device by a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our Site.

We use two broad categories of cookies:

Cookies we use

Our Website uses the following types of cookies for the purposes set out below:

Essential Cookies

These cookies are essential to provide you with services available through our Website and to enable you to use some of its features. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.

Analytics and Performance Cookies

These cookies are used to collect information about traffic to our Website and how users use our Website. The information gathered may include the number of visitors to our Website, the websites that referred them to our Website, the pages they visited on our Website, what time of day they visited our Website, whether they have visited our Site before, and other similar information. We use this information to help operate our Website more efficiently, to gather broad demographic information and to monitor the level of activity on our Website.

We use Google Analytics for this purpose. Google Analytics uses its own cookies. It is only used to improve how our Site works. You can find out more information about Google Analytics cookies here and about how Google protects your data here. You can prevent the use of Google Analytics relating to your use of our Site by downloading and installing the browser plugin available here.

Social Media Cookies

These cookies are used when you share information using a social media sharing button or “like” button on our Site or you link your account or engage with our content on or through a social networking website such as Facebook or Twitter. The social network will record that you have done this.

Disabling cookies

You can typically remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings,” “help” “tools” or “edit” facility). Many browsers are set to accept cookies until you change your settings.

Further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit

If you do not accept our cookies, you may experience some inconvenience in your use of our Site. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our Site.

Pixel tags

We may also use pixel tags (which are also known as web beacons and clear GIFs) on our Website to track the actions of users on our Website. Unlike cookies, which are stored on the hard drive of your computer or mobile device by a website, pixel tags are embedded invisibly on webpages. Pixel tags measure the success of our marketing campaigns and compile statistics about usage of the Website, so that we can manage our content more effectively. The information we collect using pixel tags is not linked to our users’ personal information.

Do Not Track Signals

Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to do not track signals.

How we use your information

To provide our Services

If you signed up for one of our Services, we use your personal information to:

To communicate with you

If you request information from us, register on our Website, or participate in our surveys, promotions or events, we may send you updates, newsletters, surveys, offers, and other promotional materials that may be targeted based on your personal information as permitted by law. We also may, from time to time, contact you about a particular offering that may be of interest to you based on publicly available information or information obtained through the Socialbase network. You will have the ability to opt out of such communications.

To comply with the law

We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities.

With your consent

We may use or share your personal information with your consent, such as when you: consent to participate in additional surveys on gender and race/ethnicity (where legally permissible), let us post your testimonials or endorsements on our Website, instruct us to take a specific action with respect to your personal information, or opt into third-party marketing communications.

To create aggregated or de-identified information

We may disclose or use aggregated or de-identified information for any purpose. For example, we may share aggregated or de-identified information with prospects, partners, or sponsors for business or research purposes, such as when we analyze and report on demographic trends to measure our objective of having healthy diversity ratios across our programs.

For compliance, fraud prevention and safety

We use your personal information as we believe necessary or appropriate to (a) enforce the terms and conditions that govern the Service; (b) protect our rights, privacy, safety or property, and/or that of you or others; and (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.

What rights do you have?

You have options in relation to the Personal Data that we keep about you described below: To exercise these option, please contact us.

Here are the rights that you have:

Transfers of Personal Data

The service is hosted and operated in Australia, with development, support and maintenance operations in other countries across the world. Currently, we have offices and development centers in Cluj-Napoca, Romania and London, United Kingdom. By accessing this Website you acknowledge that any Personal Data about you, regardless of whether provided by you or obtained in a different way, is being provided to SocialBase in Australia and will be hosted on Australian servers, and you authorize SocialBase to transfer, store, host and process your information to and in Australia and possibly other countries.

Do we share your Personal Data with other companies? Yes, but only to help you.

Except as described in this Privacy Policy, we do not share the personal information that you provide to us with other organizations and we will never sell your data. We disclose personal information to third parties for the following purposes:

Children’s Privacy

Our Services are not directed to children under the age of 13, and we do not intentionally gather personal information from visitors who are under the age of 13, without their parent or guardian’s consent. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at the contact information provided above. We will delete such information from our files as soon as reasonably practicable.


SocialBase employs appropriate security measures to protect your Personal Data from unauthorized access, alteration, disclosure or destruction. These security measures include technical, organisational and physical precautions to help safeguard your Personal Data against loss, theft and misuse.

The Personal Data you provide to us is protected using SSL (Secure Socket Layer) technology. SSL is the industry standard method of encrypting Personal Data so they can be securely transferred over the Internet. We may disclose your information to trusted third parties for the purpose set out in this Privacy Policy. We require all third parties to have appropriate technical and operational security measures in place to protect your Personal Data, in line with General Data Protection Regulation and international laws on data protection rules.

Why and for how long do we use your Personal Data?

For purposes of the General Data Protection Regulation 2018, SocialBase is the “data controller”.

We will only process your personal data where we have a legal basis to do so. The legal basis will depend on the reasons we have collected and need to use your personal data for.

In most cases, we will need to process your personal data so we can enter into our contract with you.

We may also process your personal data for one or more of the following:

Only children aged 16 or over can provide their own consent. For children under this age, consent of the children’s’ parents or legal guardians is required.

We will not retain your data for longer than is necessary to fulfil the purpose it is being processed for. To determine the appropriate retention period, we consider the amount, nature and sensitivity of the personal data, the purposes for which we process it and whether we can achieve those purposes through other means.

When we no longer need your personal data, we will securely delete or destroy it. We will also consider if and how we can minimise over time the personal data that we use, and if we can anonymise your personal data so that it can no longer be associated with you or identify you, in which case we may use that information without further notice to you.

Unless we are obliged or permitted by law to do so, and subject to any third party disclosures specifically set out in this policy, your Personal Data will not be disclosed to third parties. This includes our partners, affiliates and/or other companies within our group.

How we make changes to this policy

This version of the policy clarifies, updates, and replaces the previous policy.

To continue keeping this policy up to date, we may change this policy from time to time and if we do, we’ll post any changes on this page. If you continue to use Socialbase after those changes are in effect, you agree to the new policy.

If the changes are significant, we will provide a notice or get your consent, as required by law.


Please feel free to contact us if you have any questions or comments about our privacy practices or this Privacy Policy. You can reach us online.

© Socialbase 2022